Sales & AMC Management Solution

CRM

• Lead registering

• Lead tracking

• Meeting scheduler

• Customer portal

Product Configuration

• Web based online configuration
• Real-time product configuration
• Real-time pricing details
• Proposal/Order generation
• Online advance payment through payment gateway integration

Pre Installation

• Auto-creation of Pre-Installation tickets
• Zone based auto-assigning of tickets to technicians
• Mobile alerts to technicians
• Pre-installation checklist completion along with photos

Installation

• Auto-creation of Installation tickets
• Zone based auto-assigning of tickets to technicians
• Mobile alerts to technicians
• Checklist completion along with photos
• Ticket closure through customer-based OTP sign-off

Maintenanace AMC

• AMC Management - Auto-creation of Service/Breakdown tickets
• Zone based auto-assigning of tickets to technicians
• Mobile alerts to technicians
• Tracking spares availability
• Checklist completion along with photos
• Ticket closure through customer OTP sign-off
• History of services & breakdowns
• Audit Logs

Product Configur